You do not need fancy equipment, secret software, or expensive tools to be a chatter. What you need is a clean, reliable setup that lets you work fast, stay organized, and protect yourself.
You can work from:
a laptop (most preferred for speed and typing),
a phone (possible, but slower for high-volume chats)
Best option:
A laptop + phone combo (Laptop for chatting
Phone for notifications, backups, or verification if needed)
You do not need a gaming laptop, expensive hardware or
multiple monitors (nice, not required)
This job depends on response time.
You need:
stable Wi-Fi or reliable mobile data
enough speed to load media and send messages without lag
Dropped internet = missed messages = missed money.
If your connection cuts often, fix this before worrying about anything else.
It comforts them to know you have a work desk, chair, reliable laptop or PC and smartphone in a quiet distraction free setting. Your environment does not determine your success but your preparation and mindset does! Agencies often view this as a sign of reliable professionalism.
Depending on who you work for, you may:
chat inside the platform itself, or
use a dashboard / agency tool
Golden rule:
You should never be asked to hand over your personal email password, send your ID “just to start” or pay to access a system
Legit setups give you limited access, not full control.
Create a separate email for chatter work. Do NOT use your personal email and keep work separate from your private life
This protects you if you leave an agency, something gets compromised or you want to switch jobs later.
Check notes
Respond to top spenders first
Re-open warm chats
Keep replies short and confident
Don’t multitask too much
Follow the chat flow
Drop offers intentionally
Update notes
Flag follow-ups
Leave chats open-ended so fans come back
Working randomly = exhaustion.
Working structured = consistency.
A good technical setup keeps you organized, keeps you fast, keeps you safe. If your setup is clean, you can move on to understanding how payment works and setting up your payment method before you start can save you time. .
You should never:
share your real name
share your personal social media
give location details
video call from personal accounts
Use only what’s provided for work.
Never save fan images to your personal gallery
Don’t keep chat screenshots unless needed for training
Delete sensitive material regularly
Professional distance protects you mentally and legally.
Using personal emails or devices with no separation
No notes → forgetting everything
Jumping between chats with no structure
Saving sensitive content carelessly
Overcomplicating the setup
Simple setups scale best.
Now that your foundation and setup are clear, it’s time to learn what actually makes money.